Please order your copy via PayPal, by clicking on the icon below. Your credit card information is secured within PayPal, and stays within PayPal. An automated receipt will be issued on payment. 

For online courses: Price is for an interim Surlox bound manual style hard photocopy, cost of $ 97.35 plus shipping of $ 13.27 = $ 110.62 = + $ 14.38 HST = $ 125.00, for 2 business days delivery in Canada. Learners on online courses must use this option. There is no physical class for an online course.

The course text is made available via this option in order to minimise the cost to learners. A traditional textbook would cost double this amount.

Hard Copy Options

Call or email for a quote for shipping outside Canada.

For inclass courses; Price for an interim surlox bound manual style hard photocopy is $ 97.35, plus HST of $ 12.65, totaling $ 110.00 for in class hand delivery by instructor in first class. This option is only available for a physical class at St George. Learners wishing to obtain an early copy, can order by mail as per the above button.

Hard Copy Options

For other inquiries, please email me at

SASSATISFACTION GUARANTEED - If you feel that, after reading and understanding the material,  I have NOT materially changed the way you look at business process, and NOT provided insights, techniques and tools that allow you to improve process performance, I will refund the cost of the materials, less a $ 10 processing charge.